The Complete Diagnostic Platform
From device receiving to consumer certification — every tool your refurbishment operation needs, in one platform.
Pro-Diagnostic Desktop (PDD)
iOS & Android
Multi-device simultaneous diagnostics with industry-leading accuracy.
- Multi-device simultaneous testing
- Battle-tested stability in production
- Hardware failure detection
- ADISA-accredited data erasure
Mac Restore
iOS & macOS
Full restore platform running on Mac — including iOS and macOS flashing, ADISA-certified data erasure, and reporting.
- Restoring & flashing (iOS, macOS)
- Full ADISA certification
- Reporting & certificates (PDF and virtual)
- Integration with Control Center
Control Center
Cloud Portal
Web-based management platform — manage your workflow and shop floor with full autonomy. No proprietary hardware required.
- Autonomous workflow creation
- Self-defined parameters & fail codes
- Customer-defined custom tests
- Default config bundle for fast onboarding
- No proprietary hardware required
- Role-based access control
Data & Reporting Platform
Analytics
Complete per-unit history, operator audits, performance dashboards, and trend analytics across your entire operation.
- Per-unit history (IMEI, serial, OS, storage, color, region)
- Operator audits & performance dashboards
- Trend analytics for long-term decisions
- Pre-wipe, diagnostics & printable certificates
- Scheduled automated reports
- Full data export (CSV, API)
Public Web Certification
CarFax for Phones
Consumer-facing device history and certification lookup — building trust in the secondary market.
- Consumer-facing device history
- QR code certificate lookup
- Diagnostic result transparency
- Brand trust for resale channels
Back-Office API Suite
Integration Layer
Full REST API integration for data injection and extraction, with MCP support for your AI Agents.
- Full REST API endpoints
- ERP & WMS integration
- MCP integration for AI Agents
- License-controlled access
Apple Watch Receiving
Series 1 through Series 7+
Specialized diagnostic workflows for Apple Watch receiving and processing. Now supporting recent models including Apple Watch 7+.
- Series 1–6: via cable (special cable)
- Series 7+: via wireless (special hardware)
- Automated receiving workflows
- Condition assessment & platform integration
Manual Grading & Cleaning App
Quality Control
Auditing and UPH tracking with standardized grading criteria — fully integrated with Control Center workflows.
- UPH tracking & auditing
- Standardized grading criteria
- Photo documentation
- Full Control Center integration
RMA Treatment Module
Returns Management
End-to-end RMA processing and treatment tracking with ERP and WMS integration.
- Return authorization workflows
- Treatment tracking
- ERP & WMS integration
- Disposition management
The Platform in Action
Real screenshots from production environments processing thousands of devices daily.
Control Center
Full command over your operation — KPIs, tools, and multi-facility management in one view.
Reporting & Analytics
Real-time performance visibility with heatmaps, PRPH tracking, and service suite breakdowns.
Device Certification
Consumer-facing diagnostic and data-clearing certificates — the CarFax for phones.
Operator Auditing
Per-operator performance tracking with audit trails and accountability built in.
See it for yourself.
Start a free trial — no sales call required. Diagnostics, data clearing, and workflow management from day one.