Asset Science
Diagnostics

133 tests on Android. 83 on iOS.

Across more than 7,000 Android models and 90 iOS models in 4,500 variants — built and validated inside one of North America's largest refurbishment operations, not against a reference handset in a lab.

Computers too: Mac and PC suites with multi-drive erasure.

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133
Android tests
83 iOS tests
7,000+
Android models
90 iOS models, 4,500 variants
7
Operator languages
EN · ES · FR · DE · IT · JA · NL
27
Platform modules
One Control Center
Differentiators

What sets us apart.

We didn't build this in a lab. Every capability exists because an operator needed it on the production floor.

Operator Audits & Performance

We pioneered operator auditing. Full integrated tooling to monitor performance metrics, track UPH, and pinpoint operator mistakes — no bolt-on required. We are the only platform with all auditing tools built into the product.

Flexible Station Workflows

Run the full diagnostic process on one station or split it across several with the Workflow Manager. Combined sessions deliver a single-page result spanning every station the device passed through.

Lock & Fraud Detection

Apple ID, Find My (FMIP/FMAP) detection, GSMA Lost & Stolen, FRP lock detection, passcode detection, fake device detection, and non-OEM replacement parts identification — all checked automatically during the diagnostic process. We report what we find; we do not remove or bypass locks.

Certified Erasure — ADISA AAL 4 and NIST 800-88

Pro-Diagnostics and MacRestore are certified to ADISA assurance level 4 and NIST 800-88 compliant. Integrated data clearing with Express Connect for Android 16+ (no USB debugging required), smartphone flashing, Mac wiping, and auditable certificates. Verification, diagnostics, and erasing can run all at once.

Automation

Zero-touch automation.

Tests that run automatically without any operator intervention — maximizing throughput and eliminating human error.

Zero-Touch Tests

Fully Automatic

Run instantly on device connection — no operator action needed.

Battery Health
Battery Level
iCloud Lock Check
Internal Storage
Root/Jailbreak Check
OS Version
Carrier Name
Bluetooth LE
SIM Card Detection
Wi-Fi Connectivity
Vibration (Loopback)
Microphone (Loopback)

Automated Tests

No User Intervention

Runs automatically as part of the diagnostic suite — operator only observes.

Vibration
SD Card Presence
Bluetooth
Wi-Fi
USB Connection
Root/Jailbreak
Microphones
Speakers
Cameras (iOS)
Video Recording
Face ID
Gyroscope/Accelerometer
Test catalog

Full test catalog.

Every operator-assisted and automated test available on each platform — phones, tablets, Macs and PCs. Expand any category to see the full list.

Android

9 categories
Audio
Headset
Headset Mono/Stereo Sound
Headset Plug/Unplug
Headset Record
Headset Volume Buttons
Loopback Vibration
Loud Speaker
Receiver Speaker
Main Microphone (Loop Selftest, Loopback & Recording)
Secondary Microphone (Loop Selftest, Loopback & Recording)
Stereo Loud Speaker
Tertiary Microphone (Loop Selftest, Loopback & Recording)
Voice Recognition
Media Button
Battery & Power
Battery Charging Circuit
Battery Health
Battery Level
Removable Battery Health
Wireless Charge
Buttons & Controls
Active Button
Audio Control
Back Button
Bixby Button
Camera Button
Custom Button
Focus Button
Force Touch Home Button
Home Button
Keyboard Open/Close/Buttons
Menu Button
Menu Button Long
Mute Button
Power Button
Power Button + LED
Quick Button
Quick Clip Button
Search Button
Soft Key Backlight
Speaker Button
Task Manager Button
Volume Down
Volume Up
Camera
Back Camera
Back Camera Flash
Custom Camera
Flash LED
Front Camera
Second Back Camera
Second Front Camera
Third Back Camera
Video Recording
Connectivity
Bluetooth Connectivity
MHL Unplug
NFC
NFC Jig
NFC Off
NFC Passive
Phone Call
USB Plug/Unplug/Wiggle
USB OTG
Wi-Fi Scanner
Miscellaneous
Back LED
Back LED Ring
Hall Sensor
Infrared Emitter
LED
MHL
Remove Back Cover
S Pen (Button, Hover, Insert, Painting, Remove)
Multitouch
Screen & Display
Backlight
Display
Edge Screen Painting
LCD Hover
Touchscreen
Sensors
Accelerometer
Accelerometer Magnetometer
Active Edge Sensor
Face ID
Fingerprint Reader
Gesture Sensor
Grip Sensor
Gyroscope
Heart Rate Monitor
Iris Scanner
Light Sensor
Magnetometer
Motion Sensors
Proximity Sensor
Relative Humidity Sensor
Temperature Sensor
UV Sensor
Vibration
System
Carrier Selection
Device Protection
Display Mobile Identifier
Find My Mobile
Internal Storage
OS Version
Root Check
SD Card (Insert/Remove)
SIM Card
Storage Capacity
Computers

Macs and PCs, on the same floor.

Pro-Diagnostic PC & Mac runs the same kind of suite on laptops, desktops and towers — a signed app on macOS, a bootable Linux stick on PCs — and erases every internal drive while it does it.

The Mac and PC suites are in the test catalog above.

Pro-Diagnostic PC run dashboard: automatic tests reporting their own results while the operator works through the guided tests, with the drive erase running in the background.
The automatic tests report themselves while the operator works through the guided ones — and on a PC, the drives are being erased the whole time.Pro-Diagnostic PC & Mac → Run dashboard

Multi-drive erasure, in the background

PC

On a PC the drives are erased while the operator works through the guided tests, so the unit leaves the bench tested and erased in one pass. Macs are erased by MacRestore instead, which is where the ADISA certification sits — no certificate covers Pro-Diagnostic PC.

Every internal drive erased in one pass — NVMe, SATA SSD and HDD
Methods follow NIST SP 800-88 Rev. 2 and IEEE 2883-2022 wording: Purge where the drive supports it, Clear as the fallback
Opal revert, NVMe Sanitize / Format NVM, ATA Sanitize / secure erase, or overwrite — chosen per drive
Sampled read-back verification; a drive that fails verification fails the unit
Hidden areas (HPA) lifted and the drive re-measured before an overwrite
Operator can keep a drive out of the run; it is recorded as skipped, never as erased
The PDP boot stick is never erased, and neither is the drive holding the pending-record queue
RAID/VMD controllers that hide drives refuse the run rather than under-erase
Per-drive erase report with method, outcome and reason, attached to the unit record
Records that have not reached Control Center stay on the stick and send at its next boot
Pro-Diagnostic PC device screen: every internal drive listed with its erase method, and the boot stick marked as never erased.
Every internal drive is listed with the method it will get. The operator can keep one out — it is then recorded as skipped, never as erased.Pro-Diagnostic PC & Mac → Device → Drive erase selection
Capabilities

Detection, erasure and capabilities.

Beyond diagnostics — comprehensive lock detection, certified data erasure, and advanced processing capabilities.

Lock & Detection

  • Apple ID Lock
  • Find My (FMIP / FMAP)
  • GSMA Lost & Stolen Check
  • Passcode Detection
  • Lock Screen Detection
  • Fake Device Detection
  • Non-OEM Replacement Parts
  • Rooted/Jailbroken Detection
  • SD/SIM Card Detection
  • E-SIM Card Detection
  • Battery Health Detection

Data Erasure

  • Content Clearing (Smartphones)
  • Smartphone Flashing
  • Device Wiping (Macs)
  • Express Connect (Android 16+, no USB debugging)
  • Accelerator Module (Data Verification, Smart Clear)
  • Data Clearing Report/Certificate
  • Certified to ADISA assurance level 4 (Pro-Diagnostics, MacRestore)
  • NIST 800-88 compliant

Additional Capabilities

  • Information Reading
  • Check for Non-OEM Replacement Parts
  • Skip Activation
  • Skip App Trust
  • Sideloading/Media Bundle
  • Verification, Diagnostics & Erasing (All at Once)
  • Customizable Field Ingestion
  • Profiles Set Up by Station
  • macOS Support
  • Branded Label Printing
  • USB Connectivity (USB-C / Lightning / Micro-USB)
Reporting

Cloud-based reporting.

Every diagnostic result is stored in the cloud with full data analysis, diagnostics certification, and operator audit reports — accessible from anywhere.

Cloud-Based PlatformData Analysis & DashboardsDiagnostics CertificationOperator Audits Report
Coverage

Device coverage.

Comprehensive support across the mobile ecosystem.

90
iOS device models
4,500 variants supported
7,000+
Android device models
Including global variants

Put it on a bench and see.

Run your own devices through it, on your own floor, against your own grading scale. No credit card, and no sales call before you start.

Start free trialOr talk to someone who has worked a floor