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Returns Management

RMA Treatment Module

Returns processed as a tracked treatment path, with the disposition decision recorded against the unit.

What it does

A returned unit enters an authorisation workflow, gets a treatment path, and ends at a disposition — all against the device's existing history rather than a fresh blank record. Integrations push the outcome to the ERP or WMS that runs your inventory.

  • Return authorisation workflows
  • Treatment tracking through to disposition
  • ERP and WMS integration
  • The unit's prior diagnostic and erase history stays attached

Put it on a bench and see.

Run your own devices through it, on your own floor, against your own grading scale. No credit card, and no sales call before you start.